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Technischer Support Helpdesk / IT (m/w)

Ihre Aufgaben  

  • 1st / 2nd Level Support im Softwarebereich für Retail- und Institutionelle Kunden
  • Annahme, Analyse, Bearbeitung und Lösung  bei Anfragen bezüglich der hauseigenen Software am Telefon, via Mail oder per Remoteaufschaltung in Deutsch und Englisch
  • Dokumentation und Aufbereitung der hauseigenen Software
  • Lizenzverwaltung
  • Paketierung, Testen und Verteilen der hauseigenen Software

Ihr Profil

  • Abgeschlossene Ausbildung zum/zur Fachinformatiker/-in oder kaufmännische Ausbildung und Erfahrung im IT-Umfeld
  • Sehr gute Kommunikationsfähigkeit (Telefon, E-Mail etc.) und ausgeprägte Teamfähigkeit in Englisch und Deutsch
  • Hohes Maß an Kunden-, Service- und Lösungsorientierung
  • Selbstständiges und verantwortungsbewusstes Arbeiten
  • Analytisches Denkvermögen
  • Schnelle Auffassungsgabe

Wir bieten

  • Abwechslungsreiches Arbeiten durch eine Vielzahl interessanter Aufgaben
  • Moderne Arbeitsplatzausstattung und Arbeitsbedingungen, flexible Organisationsstrukturen, klare Zuständigkeiten
  • Ein dynamisches und hoch motiviertes Team mit flachen Hierarchien
  • Nebenleistungen wie bspw. wöchentliche Physiotherapie, kostenlose Parkplätze, „Spielezimmer“

Die Tradesignal GmbH ist einer der führenden Hersteller von Software für Finanz- und Energieunternehmen in Europa und Asien. Wir blicken auf 20 erfolgreiche Jahre zurück, in denen wir hochwertige Software für regelbasiertes Handeln und technische Chartanalyse entwickelt haben.

Das ist die abwechslungsreiche Herausforderung, die Sie suchen? Dann freuen wir uns auf Ihre Bewerbung unter jobs (at) tradesignal.com oder Tradesignal GmbH, Linzer Str. 11, 28359 Bremen

Technischer Redakteur (m/w)

Ihre Aufgabengebiete

  • Aufbau des Produktverständnisses durch enge Zusammenarbeit mit den Abteilungen Entwicklung, Support und Marketing 
  • Analysieren bestehender und potentieller Dokumentationen auf Schreibstil, Wiederverwendbarkeit und erforderliche Ausarbeitung
  • Erstellung hochwertiger, normativ richtig und gut verständlicher Dokumentation für die jeweilige Zielgruppe, in Deutsch und Englisch
  • Anfertigung von Bedienungsanleitungen, Funktionsbeschreibungen, How-tos und Tutorials

Ihr Profil

  • Abgeschlossene Aus- oder Weiterbildung mit Themenschwerpunkt „Technische Redaktion“, eine technische Ausbildung oder ein technisches Studium
  • Nachweisliche Erfahrung in der Erstellung von technischen Dokumentationen
  • Fähigkeit, hochwertigen Content zu erstellen, der kurz und prägnant den Leser anspricht und zum Ziel führt
  • Ausgezeichneter Schreibstil in Deutsch und Englisch.
  • Fähigkeit, komplexe Sachverhalte präzise und verständlich dem Leser näher zu bringen
  • Erfahrung im topic-basierten Schreiben und der Arbeit mit entsprechenden Werkzeugen (Madcap Flare)
  • Kenntnisse in HTML/XML
  • Grunderfahrung in der Zusammenarbeit mit Software-Entwicklungsabteilungen

Wir bieten

  • Abwechslungsreiches Arbeiten durch eine Vielzahl interessanter Aufgaben
  • Moderne Arbeitsplatzausstattung und Arbeitsbedingungen, flexible Organisationsstrukturen, klare Zuständigkeiten
  • Ein dynamisches und hoch motiviertes Team mit flachen Hierarchien
  • Nebenleistungen wie bspw. wöchentliche Physiotherapie, kostenlose Parkplätze, „Spielezimmer“

Die Tradesignal GmbH ist einer der führenden Hersteller von Software für Finanz- und Energieunternehmen in Europa und Asien. Wir blicken auf 20 erfolgreiche Jahre zurück, in denen wir hochwertige Software für regelbasiertes Handeln und technische Chartanalyse entwickelt haben.

Das ist die abwechslungsreiche Herausforderung, die Sie suchen? Dann freuen wir uns auf Ihre Bewerbung unter jobs (at) tradesignal.com oder Tradesignal GmbH, Linzer Str. 11, 28359 Bremen

C++ Software Developer (m/f)

We are looking for an experienced C++ Software Developer to join our financial charting development team. As a core member of the development team, you can expect many interesting and challenging projects, ranging from real-time data feeds at the back-end, though to front-end modelling and graphical visualization. We are strong believers in applying agile processes to all of our Windows-based development, in and around Visual Studio and TFS. German and English language skills are required, some experience of C# is an advantage.

In addition to a competitive salary, we believe in providing an outstanding working environment for our team members, including flexible working hours, on-site physiotherapy and personal project time.

Tradesignal GmbH is one of the leading producers of software for finance and energy organizations, across Europe and Asia. We are proud to celebrate over 20 years of delivering quality software products that enable rule-based trading and technical chart analysis.

Interested? Send your complete résumé to:

Tradesignal GmbH
Human Resources Department

Linzer Strasse 11
D-28359 Bremen

Germany

jobs(at)tradesignal.com

Tradesignal Ltd. is looking for Sales Representatives (m/f) for Germany, Austria & Luxembourg

Financial market investment decisions are more and more based on systematic trading strategies (algorithmic trading). Tradesignal addresses this need by providing the right software tools, in-depth knowledge and first class service for successful traders, asset managers and analysts.

 

Your responsibilities

We need you to expand our business, open doors and acquire new customers. You will operate from home office or our office in Frankfurt. You will work in collaboration with our marketing and product specialists and close together with our partners, especially Bloomberg and Thomson Reuters, to:

  • Expand business with our existing customers
  • Identify new business opportunities and acquire new clients
  • Follow up on all leads provided by us
  • Meet customer requests and offer individual solutions
  • Identify key decision makers and convince them to buy
  • Create and conclude quotations
  • Participate in local financial organizations
  • Promote and demonstrate our products and services

 

Your qualifications

  • Relevant experience in technical charting analysis and systematic trading methods
  • Strong financial market knowledge across asset classes
  • Preferably at least 3 years of experience as Technical Analyst, ideally as trader, research analyst or with a competing vendor or at least a designated Level 2 Chartered Market Technician (CMT)
  • Experience in marketing and sales, including customer processing and fulfilling their needs
  • Excellent presentation and communication skills
  • Fluent in English 

This role requires high personal initiative, self-confidence, client oriented and entrepreneurial mindset. You work as self-employed sales representative and you are backed by a strong established group of companies.


What we offer

Beside a monthly basic salary we pay a very attractive commission for each new sale and for maintaining customers. Within this performance driven job we support you with a comprehensive set of marketing activities.

 

About Tradesignal Ltd.

For the last 20 years, Tradesignal has been one of the leading software products for the development of rule-based trading strategies and technical chart analysis. From its locations in Bremen, Frankfurt, London, Tokyo and Zurich, Tradesignal Ltd. and its partners enable numerous customers around the world to achieve sustainable performance. We cooperate closely with data providers such as Bloomberg and Thomson Reuters to ensure optimal performance. Banks, insurance and asset management companies, as well as companies from the energy and raw materials sectors are among our main customers.

Please send your compelling application including your earliest starting date to jobs@tradesignal.com. We are looking forward to receive your profile! 

Tradesignal Ltd.
Mainzer Landstr. 50
60325 Frankfurt
+49 (0)69 – 15320 1470

Tradesignal Ltd. is looking for Sales Representatives (m/f) for London, New York, Singapore, Hong Kong

Financial market investment decisions are more and more based on systematic trading strategies (algorithmic trading). Tradesignal addresses this need by providing the right software tools, in-depth knowledge and first class service for successful traders, asset managers and analysts.

 

Your responsibilities

We need you to expand our business, open doors and acquire new customers. You will operate from home office. You will work in collaboration with our marketing and product specialists and close together with our partners, especially Bloomberg and Thomson Reuters, to:

  • Expand business with our existing customers
  • Identify new business opportunities and acquire new clients
  • Follow up on all leads provided by us
  • Meet customer requests and offer individual solutions
  • Identify key decision makers and convince them to buy
  • Create and conclude quotations
  • Participate in local financial organizations
  • Promote and demonstrate our products and services

 

Your qualifications

  • Relevant experience in technical charting analysis and systematic trading methods
  • Strong financial market knowledge across asset classes
  • Preferably at least 3 years of experience as Technical Analyst, ideally as trader, research analyst or with a competing vendor or at least a designated Level 2 Chartered Market Technician (CMT)
  • Experience in marketing and sales, including customer processing and fulfilling their needs
  • Excellent presentation and communication skills
  • Fluent in English 

This role requires high personal initiative, self-confidence, client oriented and entrepreneurial mindset. You work as self-employed sales representative and you are backed by a strong established group of companies.


What we offer

Beside a monthly basic salary we pay a very attractive commission for each new sale and for maintaining customers. Within this performance driven job we support you with a comprehensive set of marketing activities.

 

About Tradesignal Ltd.

For the last 20 years, Tradesignal has been one of the leading software products for the development of rule-based trading strategies and technical chart analysis. From its locations in Bremen, Frankfurt, London, Tokyo and Zurich, Tradesignal Ltd. and its partners enable numerous customers around the world to achieve sustainable performance. We cooperate closely with data providers such as Bloomberg and Thomson Reuters to ensure optimal performance. Banks, insurance and asset management companies, as well as companies from the energy and raw materials sectors are among our main customers.

Please send your compelling application including your earliest starting date to jobs@tradesignal.com. We are looking forward to receive your profile! 

Tradesignal Ltd.
Mainzer Landstr. 50
60325 Frankfurt
+49 (0)69 – 15320 1470

 

 

Tradesignal Ltd. is looking for a Technical Analyst (m/f) for customer care in D-A-CH region & Luxemburg

Financial market investment decisions are increasingly based on systematic trading strategies (algorithmic trading). Tradesignal addresses this need by providing the right software tools, in-depth knowledge and first class service for successful traders, asset managers and analysts.

 

Your responsibilities.

We are looking for a technical analyst to extend our team, to inform our customers about Tradesignal's comprehensive and constantly growing range of services, and to help them to achieve sustainable performance with Tradesignal.

  • Cheerfully provide advice and support to our customers
  • Introduce new features of Tradesignal and Equilla
  • Train customers on site or online
  • Identify customer requirements and develop individual solutions
  • Hold presentations at customer and specialist events
  • Promote our products and services and expand our success

Your qualifications.

  • Relevant experience in technical charting analysis and algorithmic trading methods
  • Strong financial market knowledge across asset classes
  • Proficient programming skills (optimally in Equilla)
  • Preferably at least 3 years of experience in a similar position
  • Experience in customer care with a solution-oriented mindset
  • Excellent presenter and communicator
  • Fluent in German and English

What we offer.

  • Support from a seasoned team with over 20 years of experience
  • Responsibility for one of the leading technical chart analysis software products
  • Internationally active clients in diverse industries such as finance, insurance, asset management, energy and commodity trading,
  • A challenging position in an innovation-oriented company dedicated to advancing algorithmic trading.

About Tradesignal Ltd.

For the last 20 years, Tradesignal has been one of the leading software products for the development of rule-based trading strategies and technical chart analysis. From its locations in Bremen, Frankfurt, London, Tokyo and Zurich, Tradesignal Ltd. and its partners enable numerous customers around the world to achieve sustainable performance. We cooperate closely with data providers such as Bloomberg and Thomson Reuters to ensure optimal performance. Banks, insurance and asset management companies, as well as companies from the energy and raw materials sectors are among our main customers.

Please send your compelling application including your earliest starting date to jobs@tradesignal.com. We are looking forward to receive your profile! 

Tradesignal Ltd.
Mainzer Landstr. 50
60325 Frankfurt
+49 (0)69 – 15320 1470